FAQ

Frequently asked questions

How can I contact you?

Do you have a question for us? Email us at mylululetters@gmail.com. You can also find us on our Contact page. We will answer your questions within 24 hours of your email to us.



How do I send you a picture for engraving?

To send us a picture, follow these simple steps: After you make your purchase, email us a with the picture you want engraved. Please include your order# and contact info. We can accept the following high resolution 300 DPI digital image formats: JPEG, PNG, SVG, PSD, PDF, AI, EPS, TIFF Note: Images will be cropped to fit in the image space. Some clipping will occur



Do you do custom work?

Yes! Don't see exactly what you want here? Not a problem. One of our talented artists will be happy to work with you to create something truly special. Email us at mylululetters@gmail.com.



Do you ship to places outside the US?

Yes! Check out our Shipping & Returns policy at the bottom of every page to see where we ship.